Welcome to UK Rep Med. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who we are

UK Rep Med is a UK-based organisation providing regulatory representation and compliance support for medical and healthcare-related companies. Our services are designed to help manufacturers and suppliers meet their obligations under UK regulations, particularly those set by bodies such as the MHRA (Medicines and Healthcare products Regulatory Agency).

We work with a range of businesses, from medical device manufacturers to pharmaceutical companies, offering expertise in regulatory guidance, local representation, and documentation compliance. By acting as your UK Responsible Person or Authorised Representative, we ensure your products remain legally compliant and market-ready within the United Kingdom.

Our website, https://ukrepmed.com, serves as a resource for information, enquiries, and client support. We are committed to handling all personal and professional information in a transparent and secure manner.

 

2. What information we collect

We may collect and process the following types of personal data:

  • Personal identification information (e.g. name, email address, phone number)
  • Professional details (e.g. company name, job title, GPhC or MHRA registration numbers)
  • Technical and usage data (e.g. IP address, browser type, pages visited)
  • Information provided through contact or enquiry forms

 

3. How we collect your data

We collect data in the following ways:

  • Information you provide via forms on our website
  • Cookies and analytics tools
  • Direct communication (email, phone, in person)

 

4. How we use your data

We use your personal data to:

  • Respond to your enquiries
  • Provide services or information you have requested
  • Meet our legal or regulatory obligations
  • Improve the functionality and performance of our website

We do not sell your personal information to third parties.

 

5. Legal basis for processing

We rely on the following legal bases for processing your data:

  • Consent, when you provide information voluntarily
  • Contractual necessity, to fulfil a service you’ve requested
  • Legal obligation, to comply with applicable laws
  • Legitimate interests, where it is reasonable and has minimal privacy impact

 

6. Data sharing and storage

Your data may be stored on secure servers within the UK or in GDPR-compliant regions. We may share your data with trusted service providers for website hosting or analytics, but only where necessary and always under strict confidentiality agreements.

 

7. Data retention

We keep your data only for as long as needed:

  • Enquiries: up to 12 months
  • Customer records: in line with legal requirements (typically 7 years)
  • Website analytics: up to 26 months

 

8. Your rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us.

 

9. Cookies

We use cookies to:

  • Analyse website traffic
  • Remember your preferences

You can control cookies in your browser settings.

 

10. External links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their policies.

 

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.